Media Appearances

Sanjit K. Roy


Radio interview on 6PR Perth Is your online shopping hobby actually an addiction?

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Appearance on 7News in May 2020, “Price Haggling”


Interview on my Research Journey by Indian start-up InkpotHub, April, 2020



Interview published in article titled “Rivers of Gold Ready to Flow Into US Coffers (Amazon)”, In Business Pulse, p. 14 (Chamber of Commerce and Industry, WA), (2017)


Radio Talk Show: Fidget Spinners – Why Are They so Popular? (2017)


Roy, S. K. and Balaji, M. S. (2016), Creating Smart Customer Experiences, Business News

Invited Talks

Keynote speech on “Service Encounters in Post-Covid Times” at International Conference on Business, IT, and Enterprise Architecture, Management Development Institute, India, 2020
Managing Customer Engagement Behaviours”, at ANU College of Business and Management, Australian National University, 23rd April, 2020.
Panellists in “Publishing in High Impact Top -Tier journals: Experience of Indian Authors” at (ICOMBS Conference at IBS Hyderabad, India (16th November, 2019).
“The Publishing Strategy” at Indian Education Society, Mumbai, (10th January, 2019).
“The Publishing Strategy” at IBS Hyderabad, (11th January, 2019).
“Fairness in Service Relationships”, at Curtin University, Perth, Australia, (30th October, 2018).